by Toby S. James and Alistair Clark

In their recent article published in Policy & Politics, Toby S. James and Alistair Clark explore how the perspectives of poll workers can inform and improve election delivery. They argue that these frontline workers—often marginalised in both research and practice—hold crucial knowledge about the functioning and fairness of democratic processes. Drawing on Carole Pateman’s theory of workplace democracy, they propose a model that listens to, and learns from, the people who help run elections on the ground.
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