Tag Archives: design approaches

Design in public administration: a typology of approaches

hermus et al pic.pngMargot Hermus, Arwin van Buuren & Victor Bekkers  

The idea that public policies and services are in need of improvement or even innovation is widespread: they need to be more efficient and effective, because of financial pressures, but we also want them to be more responsive and tailor-made to citizens’ needs. One proposed solution is the introduction of design in public administration practice. This means that policies and services are seen as objects that are designed consciously to meet certain goals and/or requirements, rather than changed incrementally or negotiated politically. Thus far, the discussion surrounding design centres on its potential benefit and desirability in a public sector context. However, in our recent article in Policy & Politics, we focused on the unanswered questions regarding the way design is currently used. In what ways is design applied? With what goals? And what types of artefacts are being devised? With these questions in mind, we conducted a systematic literature review looking at applications of design in journal articles published in public administration journals between 1989 and 2016.   Continue reading Design in public administration: a typology of approaches

Introduction to the Special Issue on the potential of design to improve public policy and administration

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Arwin Van Buuren, Jenny Lewis, Guy Peters, William Voorberg

In recent years, policy makers and administrators have shown increasing interest in design approaches to address policy problems. Design methods offer innovative perspectives on persistent policy problems (e.g. climate change; ageing population; urbanization etc.). Given the enormous influx of design toolboxes, design approaches and design steps, there is a search for an ultimate design approach for public sector problems. But there are different approaches that can be used and which have different strengths. 

In our introduction to the special issue on design and public policy we distinguish three rather different design approaches in public sector design  Continue reading Introduction to the Special Issue on the potential of design to improve public policy and administration