In my concluding article for the forthcoming special issue on Strategic management of the transition to public sector co-creation , I review the contributions from the other articles in the collection and considers what has been learnt. Building on the questions raised in the introductory paper, my article considers:
- basic definitions of co-production and co-creation along with the claim made of a move from lower order co-production to higher level co-creation. It is argued that it is not clear whether the organisational capabilities needed to support such a major transition are as yet present in an intensive and extensive enough form. The evidence from the empirical and case-based papers in the edition is mixed.
- the link between co-creation and co-production and different models of strategic management which may help manage organisational wide transitions and get beyond small scale projects. The article considers why strategic management is important and which schools are the most promising. The public value school is seen as a critical ‘lynchpin’ (as the goal of co-production and co-creation activity may be to create public value enhancing innovations). In addition, the strategic planning and culture schools are seen as promising. The question of how strategy is formed in diffuse multi agency networks as opposed to single agencies is an important and unresolved one so it may be helpful to bring in additional literature on cooperative forms of strategy.
- the potential role of digitalisation in the move to co-production and co-creation with ‘open platforms’ being designed by government and the third sector seen as promising;
Continue reading SPECIAL ISSUE BLOG SERIES: Blog 7 – Key Themes In The (Possible) Move to Co-production and Co-creation in Public Management
Edoardo Ongaro, Alessandro Angelo Sancino, Irene Pluchinotta, Hannah Williams, Martin Kitchener and Ewan Ferlie
In our recent contribution to the special issue on Strategic management of the transition to public sector co-creation, our article offers an important contribution to the integration of strategic management and co-creation by demonstrating how the co-creation of public value may be enabled by strategic management.
We demonstrate this by conceptually elaborating, and then empirically illustrating, the potential for models of strategic public management to enable the co-creation of public service solutions that enhance public value. Our main research question explores how and under what conditions the adoption of models of strategic management in Public Service Organisations (PSOs) can support and enable the co-creation of public service solutions. Through our analysis, we aim to fill a gap in the literature by considering the importance of an underlying strategic orientation towards value creation that provides a value base upon which to embed these approaches within PSOs. Continue reading SPECIAL ISSUE BLOG SERIES: Blog 6 – Strategic Management as an Enabler of Co-creation in Public Services
Special issue blog series on strategic management of the transition to public sector co-creation
Jacob Torfing, Ewan Ferlie, Tina Jukić and Edoardo Ongaro
During the 1980s and early 1990s, we were consistently told that the public sector was ossified, incompetent and unimaginative, and squandered value produced by the hard-working and innovative private sector. Government was the problem, not the solution, and we should therefore have less state and more market. The neoliberal onslaught on the public sector had begun and public employees gradually developed an inferiority complex.
This nightmarish development was reversed by Mark Moore’s Creating Public Value (1995) who insisted that the public sector creates its own distinctive value. The public sector creates ‘public value’ defined as what has value for the public and public values. Public managers are not merely engaged in securing compliance with bureaucratic rules, but are entrepreneurs engaged in the exploration of new and better service and policy solutions. In this way, the public sector was redeemed and public managers could re-describe themselves as proud guardians of the public interest and producers of public value. Continue reading NEW SPECIAL ISSUE BLOG SERIES: Blog 1 – Public value as the game changer for co-creation of innovative solutions in the public sector